One of the many consequences of the rise of social media has
been the increased prominence of political microblogging. As defined by
Kaplan and Haenlein (2011, p. 106), microblogs are mediums 'which allow users
to exchange small elements of content such as short sentences, individual
images, or video links'. To what extent, however, have such platforms had
an influence on the political landscape throughout the world? Through analysing
a number of case studies across the globe in recent times - in both Western and
non-Western contexts - and where microblogging sites have been perceived to
play a major role in advancing democracy, we evaluate the apparent achievements
as well as highlight some of the exaggerations present when championing these
mediums.
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Twitter is a microblogging platform which has allowed for political issues to be discusses and opinions to be aired (Source: Twitter) |
One such study has been that of Larsson and Moe, who
conducted a content analysis of Twitter use during the 2010 Swedish election
campaign. Among their findings, which analysed close to 100,000 tweets,
Larsson and Moe (2011, p. 741) concluded that 'Twitter contributes to a
broadening of public debate: it constitutes a novel arena for mediated public
communication, and the sheer number of tweets ... testifies to its use'.
Indeed, one need not to look at
only Sweden to recognise such a trend.
In Australia, Twitter has been
increasingly utilised by mainstream television programs in order to foster
interactivity between the shows' content and its audiences. Perhaps this
is no more evident than in Q&A,
a weekly ABC1 program featuring a panel of, usually, five political figures,
with guests discussing current political affairs and answering questions from a
studio audience.
Thanks to the Twitter hashtag function, which allows users
to categorise topics (such as '#QandA'), audiences are able to interact and
assert their opinions on the issues being discussed by guests on the program
(Twitter 2013). On average, more than 21,000 tweets with the 'QandA' hashtag
are posted each episode, with a selection of tweets published on screen during
the live program (Olivieri 2013; ABC 2013).
Although this is a sign Twitter plays a major role in
facilitating political discussion between a large array of citizens, one must
recognise the medium's limitations. Larsson and Moe (2011, p. 741) do so in
their aforementioned content analysis, citing a relationship suggesting the
volume of tweets are dominated by a minority.
Certainly, if microblogging platforms such as Twitter are to
be seen as a trusted and legitimate arena representing the wider citizenry's
views, then the mediums must be consistently and, arguably, evenly utilised by
each member of the community.
Iran is another area of the world where microblogging has been seen to have influence over the political discourse in recent times. In 2009, following the Iranian presidential election, scores of local citizens heavily utilised mediums such as Twitter in their protests against what they saw as electoral corruption whereby Mahmoud Ahmadinejad was re-elected to the presidency.
Host of 'Q&A', Tony Jones (Source: Sydney Morning Herald) |
Iran is another area of the world where microblogging has been seen to have influence over the political discourse in recent times. In 2009, following the Iranian presidential election, scores of local citizens heavily utilised mediums such as Twitter in their protests against what they saw as electoral corruption whereby Mahmoud Ahmadinejad was re-elected to the presidency.
As hundreds of thousands took to the streets to campaign
against the alleged fraud, and as the situation quickly turned bloody, Twitter became
a vital tool for Iranian activists to communicate with each other, as well as
with the rest of the world. The
Washington Times labelled the demonstrations as a ‘Twitter revolution’, editorialising
at the time: ‘The immediacy of the reports was gripping. Well-developed Twitter
lists showed a constant stream of situation updates and links to photos and videos,
all of which painted a portrait of the developing turmoil' (The Washington
Times 2009). So important was the perceived role of Twitter that the social
media site rescheduled a ‘critical network upgrade’ in order to keep the
platform functioning and to remain serving as an ‘important communication tool
in Iran’ (Stone 2009).
In response to the use of Twitter and other social media
sites to coordinate and encourage protests, the Ahmadinejad-led government
moved to censor dissident voices, briefly shutting off the Internet service and
blocking certain sites (Moscaritolo 2009). More than four years on, and Iran’s
Minister of Communication Mahmoud Vaezi has been quoted as stating the social
media ban will remain in place, though later denied making such remarks (Associated
Press 2013). Evidently, the restrictions placed on these mediums by the Iranian
government highlight the perceived power and, indeed, threat of social media to
governments. Partly through the censorship of microblogging sites like Twitter,
Iran has managed to maintain political stability and fend off growing discontent
with the governing body.
(Source: FoundInTranslation.berkeley.edu) |
However, the following question must be asked: To what
extent does Twitter actually drive political change? Certainly, in the case of
Iran, there are critics who believe that the role of the medium has been
drastically overstated. Golnaz Esfandiari (2010) is one such person, dismissing
the notion of a “Twitter revolution” and claiming that ‘good old-fashioned word
of mouth was by far the most influential medium used to shape the postelection
opposition activity’. Evgeny Morozov is another to join the chorus of those
downplaying Twitter’s influence in Iran, asserting that users of the site in
the Islamic state were largely unrepresentative of the general population. According
to Morozov (2009, p. 12), Iran’s Twitter users are ‘mostly pro-Western,
technology-friendly … young people’ whom represent a ‘tiny and, most important,
extremely untypical segment of the Iranian population’. Indeed, such assertions
have weight. For a “revolution” to succeed, large and widespread involvement
must be evident. Making claims of a “Twitter revolution” and attributing major
credit to the site for pushing opposition activity, therefore, seem insubstantial
and, ultimately, naive. Despite this, the blocking of the microblogging medium
means that the site’s role must not have been insignificant, either.
Certainly, it is worth discussing the idea of the
fascination and emphasis on Twitter’s role in places such as Iran as being
little more than technological determinism. Developed by Marshall McLuhan, technological
determinism is a theory which sees media technology as shaping how individuals in
a society ‘think, feel, act, and how … society operates as we move from one
technological age to another’ (University of Kentucky 2001). Such philosophy
ties in with the notion that the world is entering a stage of ‘networked
democracy’, whereby globalisation and cultural advancement is troubling
traditional forms of democracy, and so new interactive technologies and social
media are providing opportunities for the evolution of a ‘more informed
populace and a more direct, involved democracy’ (NetworkedDemocracy 2007).
(Source: Colorado.edu) |
In conclusion, the role of microblogging sites within the
political arena is a complex one. In the cases of Sweden and Australia, as has
been shown, usage of such platforms have proliferated and arguably contributed
to the public debate by allowing people to easily and instantly publish their
political opinions to a large audience. Moreover, this practice has been
advanced by the integration of such microblogs into mainstream television,
where some messages can be displayed “live” on-screen as the program is
broadcast. The popularity and extent of such participation can be seen by the
sheer quantity of ‘QandA’ messages posted on Twitter for that particular Australian
program each episode.
However, at the same time, one must be objective and
acknowledge that much of the political content posted on sites like Twitter
tend to be dominated by a minority. Consequently, making claims that new social
media is a driving force behind the advancement of democracy seems to be a weak
and premature claim.
Few places is this more evident than in non-Western states
such as Iran, where in recent years microblogs have been hailed as revolutionising
society and advancing government opposition. Yet, much like in Sweden and
Australia, Twitter users in these countries are largely unrepresentative of the
overall populace, and so their anti-government posts, for example, are
extremely unlikely to generate political upheaval. It should be mentioned,
though, that the decision by the Iran government to block such social media
sites demonstrates fear towards the power of the medium to instantly disseminate
information to a large, worldwide audience, and so the influence of microblogs should
not be seen as totally obsolete.
Furthermore, much of the credit provided to Twitter-like
sites tends to be overstated, and ignores the changing political and social contexts
within a society that leads to democratic uprisings.
Whilst microblogs are innovative and have had success by
providing a new arena for political discourse to take place, it faces many
challenges before it can be heralded as a cornerstone to democracy. Notably,
its mediums must be widely accessible and utilised by the populace if the views
expressed are to be deemed legitimately representative.
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